Refund policy

We want you to be fully satisfied with your purchase. If there’s an issue with your order, please review our return and refund conditions below:

1. Refunds for Damaged Products:
   We offer a refund only in the event that the product is damaged. To be eligible for a refund:

   • The damage must be reported within 12 hours of delivery.

   • The damage must be reported via our social media handle, along with your order ID.

2. Product Returns:
   If you wish to return a product, you can do so only in front of the delivery man at the time of delivery. Please note that delivery charges are non-refundable, and you will be responsible for the delivery cost.

3. Exchanges:
   If we have sent you the wrong product, we offer an exchange at no additional delivery charge. Simply contact us, and we’ll arrange the exchange for you.

This policy is designed to ensure a smooth and efficient process for returns, refunds, and exchanges. If you have any further questions, feel free to contact us via our social media channels or customer support.